AutoPark Hawaii
© 2015 AutoPark Hawaii, Inc.

Contact Us

AutoPark Hawaii, Inc. 828 Fort Street Mall Suite 310 Honolulu Hawaii 96813 t: (808) 536-6112 f: (808) 526-3506 e:

Frequently Asked Questions

What do I do if a pay station does not work? I don’t want to get a notice. Sometimes a pay station malfunctions and we understand this causes our customers concern. We are therefore committed to ensuring that any piece of equipment is repaired as soon as possible. If you encounter a meter that is out of order, please let us know by calling 808 536-6112, and we will immediately dispatch a technician. Please leave your license plate number to ensure you don’t receive a violation notice. I am a monthly parker, what if I can’t find a space in my lot? While this should not happen on a regular basis, there are occasions when a lot may be full. Please call our office so we may inform our patrol staff to ensure you do not receive a violation notice. Every effort will be made to secure parking for you. Please note that some lots may not permit you to park with a permit from a different location. Please contact us at once to let us know that is the situation. I received a violation notice and I just don’t think I should have gotten one. Please let us know about it. We will be happy to provide further explanation about the issuing of the violation notice. We want to avoid unfairly written notices. You will find our agents courteous and understanding. Click here to appeal a violation notice. What happens if I don’t pay my notices?  Do you tow? Auto Park patrollers are equipped with hand-held computer units that help ensure the enforcement system is fair and accurate. The hand-held units also contain a “tow list” of persistent violators who have notices that have not been paid. When encountering a vehicle that is on the tow list on one of our lots, the hand-held unit alerts the patroller, who may have the vehicle impounded.